If you've visited the main post office on Pemberton Boulevard lately, you're probably acquainted with just how frustrating an experience it can be. Besides the hassel of fighting traffic on one of the busiest streets in Vicksburg, you are usually greeted inside with a long line and a long wait before finally reaching one of the clerks - and there are many times only two clerks available. People are angry about it. If you doubt that fact, talk to your neighbor in line the next time you visit the facility.
There is no doubt that closure of the downtown post office has aggravated the situation and resulted in lost manhours, increased air pollution and increased travel expense for those who once used the downtown office.
Questions raised include these: Why did the postal system close the downtown facility, and why haven't they been able to coax a downtown business into providing a contract site? Are they still actively seeking such a facility? Was any analysis made to determine the benefits versus the disadvantages of the downtown closure? Are there plans to improve customer service at the Pemberton facility? Are there plans to add other postal facilities in Vicksburg/Warren County?
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